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It's the pain that makes the inspiration.

By Communications craft, content, Uncategorized


One of the recurrent issues when writing for corporations is the avoidance of anything that might look like a problem. Anything “negative” frequently provokes a squeamish response from the writing team who are sometimes programmed to say only “positive” things. Yet without the negative there is no positive, it’s all a slushy mush. And you’re never going to move or inspire anyone with mush.
But pain is a flip side of pleasure, and communicators need to work with both.
In a musical parallel, J.S Bach’s aim in his church scores was to move and inspire. So he gives us the most searingly beautiful aria from the St John Passion, where dissonant chords, tucked away in the music for fleeting moments, provoke subliminal anxiety that gets resolved later on. This becomes the motor of inspiration.
Howard Goodall’s brilliant analysis of Bach’s music could equally be applied to dealing with a piece of writing. It is especially true in writing for professional services that there are nearly always problems or a lingering pain that triggered the need for some kind of solution. Problems needs to be there, not in your face, but definitely in there, and woven in. Without problems, there’s no need for anyone to buy a product that solves a problem. Without the pain, or passion, (which means pain), there can be no inspiration.
And if you’ve never heard “Zerfliesse miene Hertz” before, you’re in for a treat.

Darwinian symmetry

By content, Creativity, Uncategorized

Darwin’s vision of man and ape as separated only by a few millennia meant that essentially we were on the same footing as animals. This implicity challenged relationships such as father son and holy spirit. It’s hard to be a creative thinker without upsetting people because when you spot new symmetries you disturb existing ones.

Doing it without words

By Creativity, Funny, Uncategorized

Sex is can be done without lots of dialogue, why shouldn’t an ad work that way too?
One of the smart things about this spot is that it communicates the joy of sex with a condom rather than the dangers without one. By being positive it’s more memorable. And because most of us would rather see bunnies than genitalia in an ad, it’s hugely enjoyable to watch.

Has marketing changed?

By B2B, Communications craft, content, Uncategorized

It’s hard to do marketing without thinking everything is so different from when we all came into the industry. Even if you’ve only been in the industry for a year or so, you’ve probably noticed some big shifts already. But as ever there’s a counter view, and one provide by the father of advertising, the late, very great Bill Bernbach.

“It took millions of years for man’s instincts to develop. It will take millions more for them to even vary. It is fashionable to talk about changing man. A communicator must be concerned with unchanging man, with his obsessive drive to survive, to be admired, to succeed, to love, to take care of his own.” Bill Bernbach

*With thanks to Rory Sutherland for reminding us of this quote.

One of the classic B2B ads of Bernbachs era, printed in 1958 is by McGraw Hill publishing. It runs as follows.
So how might it read today? Here’s a guess.
The man sitting in the chair would also nowadays probably be sporting a beard and a mobile device, but as Bernbach would have said, his unchanging need to guard against an unknown visitors and their untested products is just as it strong as it always has been.

Symmetry with an opposite

By Creativity, Uncategorized

This neat little idea comes from building a symmetry between the transient text of a text message and the really permanent text of a blue plaque. The net result is a neat comment on just how annoying the wrong predictions are.